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Support

We offer 2 methods of support.
For immediate support use our Live Remote Assistance, or if your request is not urgent you can submit a Support Ticket by logging into our Client Support Portal.​​

Do you need a quick solution to a technical problem. With our live remote assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

 

How to get Support:

 

Please contact a Creative Business Solutions consultant by phone 204.654.9380.

 

How it works:

  • Once you are on the phone with a consultant, you can initiate a screen sharing session from this page. After clicking the link at the left, simply supply the support key number to your consultant.

  • You are prompted to download a small virus-free app.

  • With your permission, your consultant can view your screen and share control of your mouse and keyboard.

  • You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen sharing session at ant time.

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